Pharmacy Tech Handout #1

chemists shop Technician Certification Board, exam scoring requirements per www. ptcb. org The pharmacy technician finishs activities relate to three broad function areas. The specific responsibilities and activities that pharmacy technicians may perform within each function area are I. Assisting the Pharmacist in Serving Patients (66% of exam) A. Receive ethical drug medicine/ medicinal drug nightspot(s) from tolerant/ long-sufferings exemplar, prescriber, or early(a) health care professional 1.Accept new prescription(prenominal)/ medical specialty request from forbearing/ forbearings representative, prescriber, or other healthcare professional 2. Accept new prescription/medication set out electronically (for example, by telephone, fax, or electronic transmission) 3. Accept fill again request from patient/patients representative 4. Accept refill authorization from prescriber or other healthcare professional electronically (for example, by telephone, fax, or electr onic transmission) 5. Contact prescriber/originator for clarification of prescription/medication order refill 6.Perform/accept transfer of prescription/medication order(s) B. Assist the pharmacist in accordance with national rules and regulations in giveing from the patient/patients representative much(prenominal)(prenominal) cultivation as diagnosis or desired healing(p) outcome, unsoundness state, medication history (including over-the-counter OTC medications and dietary supplements), allergies, adverse re attains, medical examination history and other relevant patient information, physical disability, and payor information (including twain self-pay and third troupe reimbursement) C. Assist the pharmacist in accordance with federal rules and regulations in obtaining from prescriber, other healthcare professionals, and/or the medical record such information as diagnosis or desired therapeutic outcome, disease state, medication history (including OTC medications and dietar y supplements), allergies, adverse reactions, medical history and other relevant patient information, physical disability, and payor information (including both self-pay and third party reimbursement) D. Collect and choke patient-specific data (for example, blood pressure, glucose, cholesterol levels, therapeutic dose levels, immunizations) to assist the pharmacist in superviseing patient outcomes E. Collect and happen data cogitate to circumscribe drug distribution programs (for example, thalidomide, isotretinoin, and clozapine) F. Collect and communicate data related to investigational drugs G. Assess prescription or medication order for completeness (for example, patients name and address), accuracy, authenticity, legality, and reimbursement eligibility H. Update the medical record/patient profile with such information as medication history (including OTC medications and dietary supplements), disease states, accord/adherence patterns, allergies, medication duplication, and/or drug-disease, drug-drug, drug-laboratory, drug-dietary supplement and/or OTC, and drug-food interactions I. Assist the patient/patients representative in choosing the best payment assistance plan if bigeminal plans are available to patient J. Process a prescription/medication order 1. Enter prescription/medication order information onto patient profile 2.Select the appropriate product(s) for dispensing (for example, brand names, generic substitutes, therapeutic substitutes, formulary restrictions) 3. pick up pharmaceuticals, changeless and non-durable medical equipment, devices, and supplies (including waste substances, controlled substances, and investigational products) from catalogue 4. Calculate measuring rod and long time supply of finished dosage forms for dispensing 5. Measure or count quantity of finished dosage forms for dispensing 6. Process and handle radiopharmaceuticals 7. Perform calculations for radiopharmaceuticals 8.Process and handle chemotherapeut ic medications commercially available in finished dosage forms (for example, Efudex, mercaptopurine) 9. Perform calculations for verbal chemotherapeutic medications 10. Process and handle investigational products 11. Package finished dosage forms (for example, vesicate pack, robotic/ alter dispensing vial) 12. Affix label(s) and auxiliary label(s) to container(s) 13. Assemble patient information materials (for example, drug information sheets, patient packet boat inserts, Health Information Portability and function typify HIPAA literature) 14.Check for accuracy during processing of the prescription/medication order (for example, National medicate Code NDA number, bar code, and data entry) 15. Verify the data entry, measurements, preparation, and/or package of medications produced by other technicians as allowed by practice of law (for example, tech total tech) 16. cook prescription or medication order for final break out by pharmacist 17. Prepare prescription or medicatio n order for final check by pharmacy technician as allowed by law (for example, tech check tech) 18. Perform Nuclear Regulatory Commission (NRC) infallible checks for radiopharmaceuticals K. Compound a prescription/medication order 1. Assemble equipment and/or supplies necessary for compounding the prescription/medication order 2. Calibrate equipment (for example, eggshell or balance, total parenteral nutrition TPN compo chthonic) needed to compound the prescription/medication order 3. Perform calculations required for preparation of compounded IV admixtures 4. Perform calculations for extemporaneous compounds 5. Compound medications (for example, topical preparations, reconstituted antibiotic suspensions) for dispensing according to prescription and/or compounding guidelines 6.Compound medications in anticipation of prescriptions/medication orders (for example, compounding for a specific patient) 7. Prepare sterile products (for example, TPNs, piggybacks, IV solutions, ophthalmic products) 8. Prepare radiopharmaceuticals 9. Prepare chemotherapy 10. Record preparation and/or ingredients of medications (for example, lot number, control number, expiration date, chemotherapy calculations, case of IV solution) L. Provide prescription/medication to patient/patients representative 1. inclose medication prior to distribution 2.Provide medication and supplemental information (for example, package inserts) to patient/patients representative 3. Package and ship pharmaceuticals, durable and non-durable medical equipment, devices, and supplies (including hazardous substances and investigational products) to patient/patients representative li nursing home medication in dispensing outline (for example, unit of measurement-dose cart, automated systems) 4. Deliver medication to patient-care unit 5. Record distribution of prescription medication 6. Record distribution of controlled substances 7. Record distribution of investigational drugs 8.Record distribution of restric ted drugs (for example, isotretinoin, clozapine, thalidomide) 9. Record distribution of prescription/medication to patients home M. Determine charges and obtain reimbursement for products and services N. guide with third-party payers to determine or verify coverage O. Communicate with third-party payers to obtain prior authorizations P. Communicate with third-party payers and patients/patients representatives to rectify jilted third-party claims Q. Identify and go under problems with rejected claims (for example, incorrect days supply, incorrect ID number) R. Provide supplemental information (for example, disease state information, CDs) as requested/required S. Direct patient/patients representative to pharmacist for counseling T. Perform drug administration functions under appropriate supervision (for example, perform drug/IV rounds, check pumps, call refill of drugs/IVs) U. Process and dispense enteral products II. have goting Medication and Inventory underwrite Syst ems (22% of exam) A. Identify pharmaceuticals, durable and non-durable medical equipment, devices, and supplies (including hazardous substances and investigational products) to be ordered B. Place routine orders for pharmaceuticals, durable and nondurable medical equipment, devices, and supplies (including hazardous substances and investigational products) in accordance with legal, regulatory, formulary, budgetary, and contractual requirements C. Place emergency orders for pharmaceuticals, durable and non-durable medical equipment, devices, and supplies (including hazardous substances and investigational products) in compliance with legal, regulatory, formulary, budgetary, and contractual requirements D. Receive pharmaceuticals, durable and non-durable medical equipment, devices, and supplies (including hazardous substances and investigational products) and verify against specifications on original purchase orders E. Place pharmaceuticals, durable and non-durable medical equipm ent, devices, and supplies (including hazardous substances and investigational products) in inventory under proper storage conditions while incorporating computer defect legal community strategies F. Perform nonpatient-specific preparation, distribution, and maintenance of pharmaceuticals, durable and non-durable medical equipment, devices, and supplies (including hazardous substances and investigational products) while incorporating error prevention strategies (for example, crash carts, clinic and nursing floor stock, automated dispensing systems) G. Remove from inventory expired/discontinued/slow moving/overstocked pharmaceuticals, durable and nondurable medical equipment, devices, and supplies (including hazardous substances and investigational products) H. Remove from inventory recalled pharmaceuticals, durable and non-durable medical equipment, devices, and supplies (including hazardous substances and investigational products) I. Dispose of or destroy pharmaceuticals or s upplies (for example, hazardous substances, investigational products, controlled substances, non-dispensable products) J. Communicate changes in product accessibility (for example, formulary changes, recalls, shortages) to pharmacy staff, patient/patients representative, physicians, and other healthcare professionals K. Implement and monitor policies and procedures to deter theft and/or drug deviance L. Maintain a record of controlled substances ordered, received, and removed from inventory M. Maintain a record of investigational products ordered, received, and removed from inventory N. Perform required inventories and maintain associated records O. Maintain record-keeping systems for repackaging, non-patient specific compounding, recalls, and returns of pharmaceuticals, durable and non-durable medical equipment, devices, and supplies (including hazardous substances and investigational products) P. Compound non-patient specific medications in anticipation of prescription/medi cation orders Q. Perform quality assurance tests on compounded medications (for example, end product testing and validation) R. Repackage finished dosage forms for dispensing (for example, unit dose, blister pack, oral syringes) Participate in quality assurance programs related to pharmaceuticals, durable and non-durable medical equipment, devices, and supplies (including hazardous substances and investigational products) III.Participating in the Administration and Management of Pharmacy Practice (12% of exam) A. coordinate written, electronic, and oral communications throughout the practice fit (for example, route phone calls, faxes, verbal and written refill authorizations disseminate polity and procedure changes) B. Update and maintain patient information (for example, insurance information, demographics, supplier information) in accordance with federal regulations and professional standards (for example, Health Insurance Portability and Accountability Act HIPAA) C. Colle ct productivity information (for example, the number of prescriptions filled, fill times, payments collected, rejected claim status) D. Participate in quality assurance activities (for example, medication error prevention, customer satisfaction surveys, and internal audits of processes) E. Generate quality assurance reports (for example, amass or summarize data collected for evaluation or action plan development, root cause analysis) F. Implement and monitor the ractice setting for compliance with federal regulations and professional standards (for example, Materials natural rubber Data Sheet MSDS, Occupational Safety Health Administration OSHA, Joint Commission on Accreditation of Healthcare Organizations JCAHO, joined States Pharmacopeia USP) G. Implement and monitor policies and procedures for infection control H. Implement and monitor policies and procedures for the handling, disposal, and destruction of pharmaceuticals and supplies (for example, hazardous substances, inv estigational products, controlled substances, non-dispensable products, radiopharmaceuticals) I. Perform and record routine sanitation, maintenance, and calibration of equipment (for example, automated dispensing equipment, balances, TPN compounders, and refrigerator/freezer temperatures) J. Update, maintain, and use manual or electronic information systems (for example, patient profiles, prescription records, inventory logs, reference materials) in order to perform job related activities K. Use and maintain automated and point-of-care dispensing engineering L. Perform billing and accounting functions for products and services (for example, self-pay, third-party adjudication, pharmaceutical discount cards, medication reimbursement) M. Communicate with third-party payers to determine or verify coverage for products and services N. Coordinate and/or participate in staff training and continuing study O. Perform and/or contribute to employee evaluations and competency assessments P. Participate in the establishment, implementation, and monitor of the practice settings policies and procedures