Effective Solutions for Organizational Challenges (A look at Cigna Healthcare and how the company dealt with internal challenges)

Throughout the course of an organization?s business induce thither are going to be numerous challenges that whitethorn sometimes become a serious threat to the rising of the association. In rove to continue to operate efficiently, the organization has to continually subscribe difficult decisions, as well as undeniable changes to their processes depending on new affects that arise. The organizing function of management becomes an extremely cardinal aspect of problem solving whenever a company encounters signifi pose nailtly difficult situations. Cigna health care, a set upr of medical, dental, life and behavioural health insurance, is an organization that has witnesses its share of obstacles. Although the health care assiduity has at rest(p) through intense changes through the years, Cigna Healthcare has triple-crownly optimized its organizational resources of technology and human resources, proving to be a company that has created legal solutions for the challenges it has faced as an organization. The use of efficient technology is a fundamental component of today?s successful organizations. Cigna Healthcare did not successfully run their customer servicing mobilise centers to their full potential because the technology that the company apply had restrict avail qualified information for the employees, and as a result, it was not able to flop meet the needs of the consumers.

attention at Cigna had to part to analyze the needs of their customers and assess the equipment and computer software that the company would need in order to empower their employees to properly perf orm their agate line duties while ensuring ! that customers receive excellent service. The insistency needs of the consumer promote the company to adopt technology in order to parent efficiency in their services. The company has furnished their employees with computer applications that can perform every possible depute needed to provide immediate satisfaction to every consumer that contacts the prefigure center regarding questions nigh their health insurance. A... If you want to get a full essay, order it on our website: OrderCustomPaper.com

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